Policies and Procedures

This page contains the updated Policies and Procedures for the Regional Support Network Public Mental Health System.

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Policies and Procedures (Recently Trained)

• Advance Directives
• Allied Systems Coordination
• Appeals
• Community Input
• Community Reintegration
• Complaints and Grievances
• Compliance with Other Federal and State Laws
• Confidentiality
• Consumer Access to Clinical Records
• Consumer Choice
• Critical Incidents
• Culturally Competent Services
• Data Certification
• Data Dictionary
• Data Reporting
• Delivery Network - Out of Network Providers
• Error Resolution
• Excluded Providers
• GAIN SS
• Grievances and Appeals - Providing Assistance
• Initial Service Plans
• Inpatient Treatment and Discharge Planning
• Involuntary Treatment Act
• Liability for Payment
• Management Information System
• Mental Health Advisory Board
• Notice of Action
• Oaths of Confidentiality
• Ombuds Services
• Outpatient Authorization
• Posting of Enrollee Rights
• Practice Guidelines
• Provider and Community Training
• Provider Linkages and Coordination
• Provider Nondiscrimination
• Quality Review Team
• Recovery and Resiliency
• Residential Services
• Resource Management
• Second Opinion
• Sharing Consumer Data
• Single Bed Certification
• Staff Qualifications
• Timely Access for Authorization
• Timely Access to Care

Policies and Procedures (Previously Trained)

• Advance Directives
• Compliance with Other Federal and State Laws
• Confidentiality
• Culturally Competent Services
• Delivery Network - Out of Network Providers
• Excluded Providers
• Grievances and Appeals - Providing Assistance
• Inpatient Treatment and Discharge Planning
• Liability for Payment
• Notice of Action
• Posting of Enrollee Rights
• Practice Guidelines
• Provider Nondiscrimination
• Timely Access for Authorization
• Timely Access to Care