Department Documents

Annual Report 2009
Quality Management Plan 2009-2011
Practice Guidelines Effective January 2010
Regional Performance Goals 2010-2012
Regional Support Network System of Care Presentation
Spokane County Mental Health and Chemical Dependency Sales Tax Presentation
 

Policies and Procedures

Click on the links below to obtain the updated Policies and Procedures for the Spokane County Regional Support Network Mental Health System of Care.

To view files in the PDF format, you will need the Acrobat Reader installed on your computer. This product is freeware and may be downloaded at the Adobe website.

Policies and Procedures 
Current as of 3/4/2010

• Access to Personal Property

• Administrative Policy on the Involuntary Treatment Act

• Advanced Directives

• Age and Culturally Competent Services

• Allied Systems Coordination

• Appeals- Providing Assistance

• Available Resources

• Child and Adult Abuse-Neglect Reporting

• Children's Long Term Inpatient Program (CLIP)

• Community Input for the Regional Support Network

• Community Reintegration

• Complaints-Grievances and Administrative Fair Hearings-Providing Assistance

• Compliance with Other Federal and State Laws

• Confidentiality

• Consumer Access to Clinical Records

• Consumer Choice

• Consumer Rights

• Continued Provision Inpatient Service

• Coordination and Continuity of Care

• Crisis Plans

• Crisis Response Services

• Data Dictionary

• Data Reporting

• Delegation Agreements

• Eligibility Criteria

• EPSDT

• Error Reconciliation

• Excluded Providers

• Format Policy

• Fraud and Abuse Compliance Plan

• Incident Reporting and Media Contact

• Information System Monitoring

• Initial Service Plans-Treatment Plans

• Inpatient Authorization

• Liability for Payment

• Management Information System

• Mental Health Advisory Board

• Mental Health Self Assessments

• Notice of Action

• Notice of Determination

• Notice of Information Practices

• Oaths of Confidentiality

• Ombuds Service

• Out of Network Providers

• Outpatient Authorization

• Outpatient Level of Need

• Policy and Procedure Creation

• Posting of Enrollee Rights

• Practice Guidelines

• Program Monitoring

• Provider and Community Training

• Provider Linkages and Coordination

• Provider Nondiscrimination

• Provider Selection and Management

• Quality Management Plan

• Quality Review Team

• Recovery and Resiliency 

• Residential Services

• Resource Management

• Screening Assessment for Co Occurring Disorders

• Second Opinion

• Service Encounter and Data Certification

• Sharing Consumer Data

• Single Bed Certification

• Staff Qualifications and Mental Health Professional Exception Request

• Timely Access for Authorization

• Timely Access to Care

• Utilization Management Plan