Contact customer service at: 1-877-239-6072
Get in touch with SCRAPS. Call 509-477-2532.
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Get in touch with the DocuPet customer service team to update your record by calling 1-877-239-6072 or emailing info@docupet.com.
DocuPet’s HomeSafe Lost Pet Service can help. Login to your profile and report your pet lost using the red button. An email will go out to community members letting them know how they can help.
Typically pet tags are received in the mail 10 to 12 business days after your order is processed. You can login any time and access your profile on scraps.docupet.com and not to worry, our county records will show you have an active license.
Order a replacement by logging into your online account and clicking the green “order replacement tags” button or call 1-877-239-6072 to order over the phone.